Hoa Binh power company doubles efforts to improve services

8/26/2022 - 4:44:40 PM

(HBO) – To meet increasing demand, Hoa Binh Power Company (PC Hoa Binh) has focused on not only developing power supply infrastructure in the province but also accelerating digital transformation to provide more convenient services for customers.

The provincial power grid has been renovated over recent years to keep up with the local socio-economic development.

The mountainous, sparsely populated province has been facing various difficulties in expanding its electricity supply network. At the time the province was established, its electricity infrastructure was very poor with only 70% of households with access to power.

Director of PC Hoa Binh Nguyen Phuc Thinh said that the company has mobilised resources to upgrade the power grid. From 2016 – 2020, more than 400 power projects were constructed at the total cost of more than 700 billion VND, he noted, adding that nearly 200 billion VND was allocated to major repair projects.

Over the last two years, hundreds of transformer stations have been newly installed in remote areas, he said. In 2022, the company has been focusing on developing low to medium voltage power grids with a total investment of around 200 billion VND. Thanks to such efforts, all households in the provinces now have access to the national grid for production and daily use. Electricity quality has been improved to better meet people’s demand.

Additionally, PC Hoa Binh has made considerable progress in digital transformation. Thinh said the company is striving to complete the process by the end of 2022, enabling it to operate as a digital firm. One of its biggest achievements was to finalise the development of customers' databases. It has also cooperated with banks, intermediaries and e-wallets to accelerate cashless payment of electricity bills. By the end of July 2022, the percentage of customers who pay electricity bills using non-cash methods exceeded 64%./.

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