(HBO) – Hoa Binh city topped localities in Hoa Binh province in the the Public Administration Reform Index 2022 and the Public Administration Reform Index (PAR) and the Satisfaction Index of Public Administration Services (SIPAS) in 2022.


Staff in charge of receiving documents and returning results in Phuong Lam ward, Hoa Binh city are handling administrative procedures.

Bui Quang Diep, Vice Chairman of the city People’s Committee said in early 2022, the People’s Committee issued Decision No. 31/QD-UBND dated January 10, 2022 on the administrative reform plan in 2022. The city completed all 46 tasks set in the plan.

The municipal People's Committee has directed the synchronous implementation of administrative reform in six areas, focusing on accelerating administrative reform serving people and organizations, building e-government and digital government towards developing Hoa Binh into a smart and modern city.

The results of administrative reform have been regularly monitored and evaluated by the municipal authority, thus creating create a fundamental change in awareness and responsibility in implementing the administrative reform work of each agency, and among civil servants and public employees.

Most of the regulations and directives related to administrative reform have been fully implemented. The modern "one-stop shop" divisions at all levels have been operating effectively, creating strong changes in providing public services online for people and businesses.

As many as 99.4% of the total number of documents were received and processed online via the public service portal.

30,000 leaflets guiding the use of public services online were issued, while a workshop on digital transformation solutions and smart urban ecosystem was organised.

As many as 64 community digital technology groups were formed in wards and communes to direct people how to join digital transformation process.

The electronic confirmation of copies from the original has been carried out in all the 19 wards and communes in the city.

The implementation of administrative reform in the locality has helped save over 3 billion VND (over 126,000 USD) for the State budget./.


Related Topics


Rich and Flavorful Honey of Dao Village

Dao Village’s honey – a product certified with a 3-star OCOP (One Commune One Product) rating by Thong Nhat Agricultural Cooperative in Dao Village (Hoa Binh City) – is highly regarded by consumers for its quality, richness, and variety in packaging. The distinctively sweet taste of Dao Village’s honey leaves a lasting impression on anyone who has tried it.

Lac Thuy district prioritises resources for industrial, handicraft development

In alignment with Project No. 07-DA/TU, issued by the Hoa Binh provincial Party Committee on November 1, 2021, Lac Thuy district has actively promoted investment and supported the sustainable development of its industrial and handicraft sectors during the 2021–2025 period. Alongside this, the district has remained committed to preserving and revitalising traditional craft villages.

Phu Thanh implements organic practices in tea production

Located in the northern part of Lac Thuy district, with a temperate climate and fertile soil, Phu Thanh commune has great potential and advantages in growing tea. The long-standing experience, combined with strict adherence to organic farming practices in the tea gardens, ensures that the dried tea products from Phu Thanh and Lac Thuy as a whole are sold out immediately upon production, providing a stable and prosperous life for the local people.

Hoa Binh works hard to accelerate progress of key projects

Amid efforts to streamline the administrative apparatus, Hoa Binh province has intensified measures to address challenges in land clearance, resettlement support, and infrastructure investment, aiming to speed up the progress of key projects.

Hoa Binh achieves record-breaking economic growth in Q1

Hoa Binh province has posted an unprecedented economic growth rate of 12.76% in the first quarter of 2025, marking its highest quarterly performance to date and positioning it as the second fastest-growing locality in the country, trailing only Bac Giang province.

Hoa Binh focuses on building strong OCOP brands for sustainable growth

Under current regulations, products in the One Commune – One Product (OCOP) programme that are rated three stars or higher must undergo re-evaluation every three months. However, in reality, some of these products fail to consistently meet the required standards, raising concerns about the sustainability of their OCOP certification. This underscores the urgent need for producers to enhance product quality and gradually develop their OCOP products into strong, marketable brands.