(HBO) - On April 13 morning, the provincial People's Committee worked with a delegation of the Government Office led by Nguyen Duy Hoang, Deputy Director of the Administrative Procedures Control Department, on innovating the implementation of single-window, and inter-sectoral single-window mechanisms in handling administrative procedures. The Hoa Binh side included Nguyen Van Chuong, Vice Chairman of the provincial People's Committee; and leaders of relevant departments and sectors.


Nguyen Duy Hoang, Deputy Director of the Government Office’s Administrative Procedures Control Department speaks at the meeting.

Currently, the province's system for handling administrative procedures has been connected across all three levels of administration (province, district, and commune). The system is providing 1,113 fully online public services and 745 partially online services. As of March 31, the province had provided 1,343 out of 1,868 public services online on the National Public Service Portal, equivalent to 71.9%.

At the meeting, the province proposed the Government Office urge ministries and sectors to soon standardise the process and complete the integration of essential services that have not been implemented on the national portal, and guide localities in how to promptly implement them at the request of the Government and the Prime Minister.

It suggested the Ministry of Home Affairs study and announce the adjustment of the handling time for a number of administrative procedures related to civil servants, and emulation and commendation; and the Ministry of Natural Resources and Environment study and publish land-related procedures under the jurisdiction of localities, applicable to localities with mountainous communes, and remote and extremely difficult areas.

Hoang recognised results Hoa Binh has achieved in implementing the single-window, and inter-sectoral single-window mechanisms in handling administrative procedures. He proposed the province promote the application of information technology in solving administrative procedures to reduce the workload for civil servants; strengthen the management over procedure reception and settlement; and step up digitalisation in these works, thus contributing to well implementing contents as directed by the Government and the Prime Minister.

Chuong said that the meeting has helped the province evaluate the implementation of these mechanisms in solving administrative procedures in the locality.

He suggested the specialised agencies of the Government Office open a training course for the province, wishing that the delegation will continue to support the province in administrative reform, towards the satisfaction of local people and businesses, contributing to socio-economic development./.

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