The National Hospital of Tropical Diseases on May 9 launched a call centre for health consultancy and disease prevention.
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The call centre
at the National Hospital of Tropical Diseases
The call
centre 19003228 will operate round the clock, with many functions such as
providing information about hospital services, giving directions related to
administrative procedures for patients, receiving and sending questions to
direct consultants.
Leading experts working in the fields of
infectious and tropical diseases, nutrition and food safety, vaccination, and
testing will be invited to answer questions and give consultancy to callers.
According to Professor Nguyen Van Kinh,
Director of the National Hospital of Tropical Diseases, many modern
technologies and devices to optimise multi-channel connection applications,
support management and reckon frequency of calls; and integrate customer
database management.
The call centre is expected to not only give
people with more information about health care and disease prevention, but also
help them connect with health experts, thus significantly helping to improve
the people’s health and prevent diseases in the context of increasing new
diseases recently.
Source: NDO
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