(HBO) - Following the direction of Da Bac district, the People's Committee of Cao Son commune has effectively accelerated public administrative reforms.
A man uses computer to apply for public administrative services in Cao
Son commune (Da Bac district).
Since the beginning of the year to March 15, the commune
received 765 public administrative dossiers, of which 754 were settled, mostly
relating to civil registration (700 dossiers). Most of them were lodged at
offices and via post.
In the first quarter of 2020, the communal People’s
Committee has reviewed and streamlined public administration procedures under
its authority to reduce time needed for service delivery. It has worked to
provide all possible conditions for organisations and individuals to access,
learn about and apply for public administrative services and to ensure their
legitimate rights and benefits.
It has also publicised contacts for receiving complaints and
feedback about governmental staff in charge of public administration service
delivery.
The one-stop shop mechanism has been well maintained with
streamlined and simplified procedures while in-charge officials have been more
helpful and friendly, increasing satisfaction of people, businesses and
organisations./.
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