(HBO) - Following the direction of the Northern Electricity Corporation (EVNNPC), Hoa Binh Power Company has implemented the third and fourth phases of electricity price and service charge reduction for customers affected by the COVID-19 epidemic.
Photo: Officials and staff of Luong Son Power Company review the groups of customers eligible for electricity charge reduction scheme in the fourth phase.
Customers benefiting from the fourth phase of reduction are residents of districts/city which were under social distancing measures following the Prime Minister’s Directive No. 16/CT-TTg on July 30.
Customers consuming less than 200kWh per month enjoy a 15 percent reduction of their pre-tax electricity cost, while those using more than 200kWh per month will get a 10 percent reduction. The reduction will be applied for bills for August and September.
Nguyen Phuc Thinh, Director of the Hoa Binh Power Company said that in order to make sure customers know about the support, the firm has informed payment receiving partners (banks, payment organisations, rural power service teams) on the method of calculating the bills and changes in power prices.
The reduction will be clarified in the bills and receipts, he said, adding that transaction staff have received training in how to give explanation to customers and answer their questions.
Thinh said that as part of efforts to comprehensively implement the scheme and protect the interests of customers, the firm has assigned its IT Department to update the charge collection software to clarify information on the reduction of electricity prices and bills, so that customers get the full information.
Meanwhile, guiding documents from the Ministry of Industry and Trade, the Vietnam Electricity and the EVNNPC regarding the scheme will be updated.
Earlier, the Hoa Binh Power Company launched the third phase of power bill reduction for bills in June and July, benefiting 204 customers with total reduction of 2.6 billion VND (114,057 USD).
In the fourth phase, about 27,000 customers in Luong Son district are expected to benefit from the programme with total reduction of nearly 3 billion VND./.
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