(HBO) – So far, 100 percent of the State administrative agencies and units in Hoa Binh province have upgraded their quality management system from ISO 9001:2008 to ISO 9001:2015, obtaining positive outcomes and gradually improving the quality of public administrative services.
A civil servant
of the People’s Committee of Ba Hang Doi township (Lac Thuy district) gives
guidance to those who come to handle administrative procedures at the
single-window division.
As one of the localities striving to apply the
quality management system, Lac Thuy district has aligned ISO processes for
administrative procedures with the ISO 9001:2015 standards. It has maintained
surveying people’s satisfaction of the divisions for receiving administrative
procedures and returning settlement results in communal-level localities. It
has also publicised all the administrative procedures within the remit of the
district People’s Committee on the province’s public service portal while
disseminating how to submit dossiers by using Level-3 and -4 online public services.
In addition, State administrative agencies and
units across Hoa Binh province has applied the "single-window” and
"inter-sectoral single-window” mechanisms, thus cutting down the time needed to
solve administrative procedures and improving civil servants’ performance of
specialised tasks. Meanwhile, processes for handling administrative procedures
have been listed on the departments and sectors’ websites so that organisations
and citizens can easily look up. As a result, paperwork, time, and expenses
have been reduced.
Many departments, sectors, and localities have
brought down the time for handling administrative procedures by 40 - 60
percent. The rate of procedures settled on schedule by provincial specialised
agencies has reached 99.8 percent, by district-level People’s Committees 99
percent, and communal-level People’s Committees 99.5 percent. Surveys revealed
organisations and people’s high satisfaction of the time for handling
administrative procedures, as well as civil servants’ attitude and performance,
and there is no low evaluation. This has helped improve the business climate
and competitiveness of Hoa Binh province.
Do Hai Ho, Director of the provincial Department
of Science and Technology, said his department has issued guidance on the
maintenance and improvement of the quality management system in line with the
TCVN ISO 9001:2015 national standards. It has been working to promote the
digitalisation of procedures, internal management processes, and task
performance, along with IT application and digital transformation. Besides,
efforts have been made to step up training the personnel who directly take part
in the quality management system under TCVN ISO 9001:2015 so as to ensure the
system is operated continuously and effective, thereby contributing to
administrative reforms./.
The Department of Education and Training of Hoa Binh province held a conference on March 18 to review the performance of the "Safe and Happy School" Project and set out tasks for 2025. The project, funded by the Taiwan Fund for Children and Families (TFCF), aims to create a safe, inclusive, and supportive learning environment for students. The event saw the attendance of representatives from the TFCF and 26 beneficiary schools.
With over 70% of their workers being women, trade unions across industrial parks (IPs) in Hoa Binh have been actively safeguarding their legal rights and interests while implementing initiatives to improve their income and well-being.
In recent years, the Hoa Binh provincial General Hospital has continuously innovated itself and improved the quality of medical services to meet the increasing needs of local people. With substantial investments in infrastructure and modern equipment, along with a team of highly qualified doctors and nurses, the hospital has gradually established itself as one of the leading medical units in the Northwestern region and a trusted destination for healthcare for people inside and outside the province.
From mastering the fundamentals of programming to achieving national recognition, the Programming Club of the Le Van Tam Primary School (STAR LVT28) in Hoa Binh city has made remarkable strides in the field of robotics.
The Ho Chi Minh Communist Youth Union Committee and the Vietnam Youth Federation chapter of Hoa Binh province organised a programme on March 12 to launch the "Digital Literacy" movement and an online quiz on the resolutions of the Vietnam Youth Federation congresses at all levels, as well as the Politburo's Resolution No. 57-NQ/TW on breakthroughs in the development of science, technology, innovation, and national digital transformation.
As climate change grows more unpredictable, the development of production forests has become essential - not just for economic growth, but for safeguarding the environment and maintaining ecosystem balance. By boosting local incomes, curbing natural disasters, preventing soil erosion, and protecting water resources, these forests play a crucial role in sustainable development.
