(HBO) – Hoa Binh province’s public administrative service centre, which became operational on August 1, 2017, is expected to create important breakthroughs in the reform of administrative procedures, helping better serve the demand of local people and businesses. After two years of operation, the centre has made concerted efforts to fulfill its entrusted mission as well as improve local administration.
Deputy Chief Office of the provincial People’s Committee
Pham Anh Quy, who is director of the centre, said there is no difference
between the process of receiving and handlubg administrative procedures in the
centre and that in the single-window mechanism at lower levels.
However, the centre allows local people and enterprises to hand in documents
and receive results in one place, he added.
The centre has built an effective and professional working environment, with
the staff seeing local people and businesses’ satisfaction as a measurement for
their work efficiency. Most of the administrative procedures have been settled and
results returned in a timely manner.
Hoa Binh province’s public administrative service centre.
From 85.8 percent to 96.06 percent of the residents and businesses express
their complete satisfaction with public services offered at the centre.
Meanwhile, 94-99 percent said they are happy with admin staff’s attitude.
In the coming time, the centre will enhance communication work so that individuals
and organisations thoroughly understand the process and regulations in the
receipt and settlement of administrative procedures as well as returning of
results. In addition, it will work to better its staff’s responsibility and
attitude towards satisfaction at the highest level of local people, businesses
and organisations./.
The Steering Committee for the Development of Science, Technology, Innovation, and Digital Transformation of Hoa Binh province convened a meeting on March 11 to deploy key tasks.
Lac Son district is reorganising and streamlining its organisational apparatus and the contingent of officials, civil servants and public employees in line with Resolution 18 issued by the 12th Party Central Committee.
The provincial Department of Public Security has reorganised its structure to enhance operational efficiency and meet the evolving demands of the new era. In line with the Resolution No. 25 of the Central Public Security Party Committee, the move aims to streamline personnel, standardise leadership roles, and strengthen the police force’s capacity while creating better conditions for modernising equipment.
The subcommittee for documents of the 18th Hoa Binh provincial Party Congress, the 2025 - 2030 term, convened on March 3 to review and incorporate public feedback on the congress’s draft documents. The meeting was chaired by Nguyen Phi Long, an alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee. It was attended by senior provincial officials, including Bui Thi Minh, Permanent Deputy Secretary of the provincial Party Committee and Chairwoman of the provincial People’s Council; Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee; other members of the Standing Board of the provincial Party Committee; and members of the document subcommittee.
Muong Bi - Tan Lac, one of the four major Muong ethnic minority-inhabited regions in Hoa Binh, is known for not only its distinctive cultural identity but also its proud history of heroism, with great contributions to the victory against US invaders in the past. Today, Tan Lac district continues to uphold this legacy while embracing development and renewal.
March 3 marked the first official working day for specialised agencies under the provincial People's Committee following the merger or transfer of functions and tasks from the previous agencies. On this day, the newly merged departments and agencies took proactive steps to arrange personnel, organise workflows, and implement tasks efficiently, ensuring that administrative procedures were carried out smoothly without interruption.
