(HBO) – The unit in charge of handling administrative procedures at the People’s Committee of Chi Ne township, Lac Thuy commune has been fully-equipped to serve the public. The handling of administrative procedures has improved considerably.
A "one-stop shop” officer instructs a citizen how to use public services online.
Instead of coming to the unit's office, Pham Thi Thuan from Ngai Long village is able to use computer at home or mobile phone to send documents online. She later could track how her documents are processed. With the service, she saw many benefits, including saving time and travelling effort.
Apart from online public services, the unit also receives and sends documents in the traditional "one-stop shop” method. Residents are satisfied with professionalism and service of officers there. Almost administrative procedures are handled without appointment notes, mostly in judicial and civil affairs. Each year, there are not overdue documents while the collection of costs and fees is ensured. At the unit, the list of administrative procedures and hotlines of departments and agencies are publicised. Residents could also check them online.
Chairman of the township People’s Committee Nguyen Van Ngoc said this year, the district assigned the unit to increase local participation in online public services to 51 percent, but the rate amounted to 66 percent in eight months of this year. It was one of the important results in administrative reform. Apart from improving infrastructure, the unit also devised its annual administrative reform scheme and popularised services level 3 and 4 to departments, agencies, mass organisations, officials and cadres. It also streamlined its staff and issued working regulations to ensure they could bring into full play their expertise in suitable areas.
During 2020-2021, the township will popularise the benefits of online public services at levels 3 and 4 via conferences and meetings of departments, agencies, mass organisations and residential areas, thus helping residents access them via computers or smart phones, towards forming "digital citizenship”. The launch of online public services level 3 and 4 not only makes it convenient for organisations and individuals to deal with their work but also ensures the continuous and smooth operation of State agencies amid the pandemic at present. At the same time, discipline and working style of civil servants also improved, contributing to building a modern administrative sector for the public./.
March 3 marked the first official working day for specialised agencies under the provincial People's Committee following the merger or transfer of functions and tasks from the previous agencies. On this day, the newly merged departments and agencies took proactive steps to arrange personnel, organise workflows, and implement tasks efficiently, ensuring that administrative procedures were carried out smoothly without interruption.
Kim Boi district of Hoa Binh province has thoroughly implemented and adhered to Resolution No. 18-NQ/TW on restructuring the organisational apparatus of the political system towards a streamlined, efficient, and effective direction, ensuring no disruption of work.
By mid-February, Da Bac district completed a plan to streamline its organisational apparatus and personnel work, marking a milestone in efforts to promote restructuring towards a leaner, more efficient organisational system, closely following directives from the Party Central Committee’s Resolution No. 18-NQ/TW, and Conclusion No. 121-KL/TW, and Resolution No. 27-NQ/TU of the provincial Party Committee and Conclusion No. 1103-KL/TU by the provincial Party Organisation’s standing board.
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The Standing Committee of the Hoa Binh Provincial Party Committee convened on February 27 to discuss key socio-economic development plans, with Party Secretary Nguyen Phi Long chairing the meeting.
The first meeting of the Party committee of Hoa Binh Party agencies for the 2020-2025 period was held on February 26.alternate member of the Party Central Committee and Secretary of the provincial Party Committee Nguyen Phi Long attended the event.
