(HBO) – The unit in charge of handling administrative procedures at the People’s Committee of Chi Ne township, Lac Thuy commune has been fully-equipped to serve the public. The handling of administrative procedures has improved considerably.
A "one-stop shop” officer instructs a citizen how to use public services online.
Instead of coming to the unit's office, Pham Thi Thuan from Ngai Long village is able to use computer at home or mobile phone to send documents online. She later could track how her documents are processed. With the service, she saw many benefits, including saving time and travelling effort.
Apart from online public services, the unit also receives and sends documents in the traditional "one-stop shop” method. Residents are satisfied with professionalism and service of officers there. Almost administrative procedures are handled without appointment notes, mostly in judicial and civil affairs. Each year, there are not overdue documents while the collection of costs and fees is ensured. At the unit, the list of administrative procedures and hotlines of departments and agencies are publicised. Residents could also check them online.
Chairman of the township People’s Committee Nguyen Van Ngoc said this year, the district assigned the unit to increase local participation in online public services to 51 percent, but the rate amounted to 66 percent in eight months of this year. It was one of the important results in administrative reform. Apart from improving infrastructure, the unit also devised its annual administrative reform scheme and popularised services level 3 and 4 to departments, agencies, mass organisations, officials and cadres. It also streamlined its staff and issued working regulations to ensure they could bring into full play their expertise in suitable areas.
During 2020-2021, the township will popularise the benefits of online public services at levels 3 and 4 via conferences and meetings of departments, agencies, mass organisations and residential areas, thus helping residents access them via computers or smart phones, towards forming "digital citizenship”. The launch of online public services level 3 and 4 not only makes it convenient for organisations and individuals to deal with their work but also ensures the continuous and smooth operation of State agencies amid the pandemic at present. At the same time, discipline and working style of civil servants also improved, contributing to building a modern administrative sector for the public./.
The Steering Committee for the Development of Science, Technology, Innovation, and Digital Transformation of Hoa Binh province convened a meeting on March 11 to deploy key tasks.
Lac Son district is reorganising and streamlining its organisational apparatus and the contingent of officials, civil servants and public employees in line with Resolution 18 issued by the 12th Party Central Committee.
The provincial Department of Public Security has reorganised its structure to enhance operational efficiency and meet the evolving demands of the new era. In line with the Resolution No. 25 of the Central Public Security Party Committee, the move aims to streamline personnel, standardise leadership roles, and strengthen the police force’s capacity while creating better conditions for modernising equipment.
The subcommittee for documents of the 18th Hoa Binh provincial Party Congress, the 2025 - 2030 term, convened on March 3 to review and incorporate public feedback on the congress’s draft documents. The meeting was chaired by Nguyen Phi Long, an alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee. It was attended by senior provincial officials, including Bui Thi Minh, Permanent Deputy Secretary of the provincial Party Committee and Chairwoman of the provincial People’s Council; Bui Duc Hinh, Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee; other members of the Standing Board of the provincial Party Committee; and members of the document subcommittee.
Muong Bi - Tan Lac, one of the four major Muong ethnic minority-inhabited regions in Hoa Binh, is known for not only its distinctive cultural identity but also its proud history of heroism, with great contributions to the victory against US invaders in the past. Today, Tan Lac district continues to uphold this legacy while embracing development and renewal.
March 3 marked the first official working day for specialised agencies under the provincial People's Committee following the merger or transfer of functions and tasks from the previous agencies. On this day, the newly merged departments and agencies took proactive steps to arrange personnel, organise workflows, and implement tasks efficiently, ensuring that administrative procedures were carried out smoothly without interruption.
