Hoa Binh accelerates administrative reform to better benefit citizens, businesses

3/26/2025 - 3:59:14 PM

Administrative reform has been identified as a key priority in enhancing state governance, improving the business environment, and facilitating services for citizens and enterprises.

At the Phuong Lam Ward Public Administration Service Centre, Hoa Binh city.

In recent years, Hoa Binh province has implemented a series of measures to streamline administrative procedures, achieving notable progress.

Since the beginning of the year, the province has issued 36 administrative decisions, standardised 522 internal procedures, and simplified 132 across multiple sectors.

Decentralization has streamlined processes, with local agencies taking on more responsibilities. Transparency has improved, with all procedures now accessible online.

Hoa Binh has also connected its administrative systems with national databases, including the National Population Database and platforms operated by ministries such as Health, Construction, and Public Security.

Despite progress, Hoa Binh province faces challenges such as processing delays, slow procedural updates, and incomplete digital integration.

To address these issues, the province is expanding "one-stop-shop” services, accelerating digitalization with AI, scaling up pilot initiatives, and simplifying complex procedures.

Efforts also include enhancing accountability and feedback mechanisms to improve efficiency and public satisfaction, supporting business growth and socio-economic development.

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