(HBO) – The provincial Party Committee and People's Committee have urged departments, branches and localities to accelerate administrative reform, urgently set up hotlines to receive petitions from businesses and people in the implementation of administrative procedures, towards the goal of improving the business environment and the province's ranking in the Provincial Competitive Index by at least three places a year.
The one-stop desk of the administration of Thong Nhat ward (Hoa Binh city)
facilitates citizens' administrative procedures.
The provincial inspection agency has publicized the hotline numbers and email
address to receive complaints and opinions from individuals, organizations and
enterprises (phone number: 02183.882.609) at its headquarters. The email
address is at: duongdaynong.ttt@hoabinh.gov.vn.
The hotline has been informed to all departments, divisions, branches,
districts and cities.
Heads of departments, agencies, and chairpersons of People's
Committees of districts and cities have directed specialized agencies to
publicize the phone numbers and email addresses of their headquarters and
offices where they receive citizen or applications of administrative
procedures, in order to receive complaints and feedbacks of citizens and
enterprises. Corruptive acts of civil servants in handling administrative
procedures are strictly punished, contributing to improving the PCI ranking as
well as the scores of the index's components, especially informal costs.
The hotlines will also receive feedbacks on negative behaviours of civil
servants including refusing to handle procedures or handling not in line with
regulations; delaying the handling of administrative procedures in violation of
regulations; delaying settlement of administrative procedures beyond stipulated
time; failing to set specific deadline to return the results of administrative
procedures settlement; demanding additional dossiers, papers and procedures
outside of regulations;requiring people, businesses, and investors to pay
expenses outside the regulations; showing a lack of responsibility, causing
difficulties for citizens and enterprises, taking advantage of their assigned
job positions for personal gain./.
On November the first, the Provincial People's Committee held a meeting for the reports on the progress of preparations to hold the Ceremony to receive the Certificate of the special national relic ranking for Trai Cave, the Stone Roof of Vanh village (Lac Son district) and the Opening Ceremony of the Culture - Tourism Week of Hoa Binh province in 2024. Mr. Nguyen Van Toan, the Standing Vice Chairman of the Provincial People's Committee, the Head of the Organizing Committee of Culture - Tourism Week chaired the meeting.
alternate member of the Party Central Committee and Secretary of the provincial Party Committee Nguyen Phi Long on October 30 had a working session with the Party Committee of the provincial Department of Natural Resources and Environment on the sector's implementation of political tasks in the past 10 months, and key tasks for the last months of 2024 and in the coming time.
In recent years, the People's Committee of Lac Thuy district has directed units and mass organisations to promote the popularisation of the Party's policies and resolutions and the State's laws, as well as issued guiding documents on local religious affairs.
The Hoa Binh Steering Committee for the organisation of the fourth provincial congress of ethnic minority groups held a meeting on October 29 to discuss the progress of preparations for the congress. Dinh Cong Su, Vice Chairman of the provincial People’s Committee and head of the Steering Committee chaired the event. The congress is slated for November 14-15 at the provincial Cultural Palace, expecting 250 official delegates.
Despite a low starting point, the mountainous district of Mai Chau has effectively implemented the National Target Programme on New Rural Development, resulting in significant improvements in people’s life and rural look.
Over the past years, Hoa Binh has systematically implemented the one-stop-shop and interconnected one-stop-shop mechanisms in processing administrative procedures, contributing to improving the efficiency of the work while promoting online public services.
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