(HBO) – The provincial Party Committee and People's Committee have urged departments, branches and localities to accelerate administrative reform, urgently set up hotlines to receive petitions from businesses and people in the implementation of administrative procedures, towards the goal of improving the business environment and the province's ranking in the Provincial Competitive Index by at least three places a year.

 The one-stop desk of the administration of Thong Nhat ward (Hoa Binh city) facilitates citizens' administrative procedures.


The provincial inspection agency has publicized the hotline numbers and email address to receive complaints and opinions from individuals, organizations and enterprises (phone number: 02183.882.609) at its headquarters. The email address is at: duongdaynong.ttt@hoabinh.gov.vn.

The hotline has been informed to all departments, divisions, branches, districts and cities.

 

Heads of departments, agencies, and chairpersons of People's Committees of districts and cities have directed specialized agencies to publicize the phone numbers and email addresses of their headquarters and offices where they receive citizen or applications of administrative procedures, in order to receive complaints and feedbacks of citizens and enterprises. Corruptive acts of civil servants in handling administrative procedures are strictly punished, contributing to improving the PCI ranking as well as the scores of the index's components, especially informal costs.

The hotlines will also receive feedbacks on negative behaviours of civil servants including refusing to handle procedures or handling not in line with regulations; delaying the handling of administrative procedures in violation of regulations; delaying settlement of administrative procedures beyond stipulated time; failing to set specific deadline to return the results of administrative procedures settlement; demanding additional dossiers, papers and procedures outside of regulations;requiring people, businesses, and investors to pay expenses outside the regulations; showing a lack of responsibility, causing difficulties for citizens and enterprises, taking advantage of their assigned job positions for personal gain./.

 


Related Topics


Hoa Binh accompanying businesses, creating momentum for development

Speaking at a meeting with businesses, investors, and cooperatives on the occasion of the lunar new year, Chairman of the provincial People's Committee Bui Van Khanh affirmed that with the motto of the administration accompanying businesses, Hoa Binh always determines that the success of businesses is also that of the province; and their difficulties and problems are the responsibility of the Party Committees and authorities at all levels. That motto has created a landmark in the development process of the province as well as the local business community.

Hoa Binh asked to make most of potential, advantages for further development

The Government Office has just issued Notice No. 179/TB-VPCP, dated April 23, 2024, on the conclusions of Prime Minister Pham Minh Chinh at his meeting with the Standing Board of the Hoa Binh provincial Party Committee on April 13.

Cao Phong district sees economic recovery signs

Cao Phong district has witnessed signs of economic improvement over the recent past thanks to efforts by local authorities to promote agricultural, industrial, and handicraft development.

Evaluating the progress in implementing the standards to establish Luong Son town

On April 26th, the Steering Committee for completing the standards to establish Luong Son town of the province held a conference to evaluate the progress of implementing the standards to establish Luong Son town. Mr. Nguyen Van Toan, the Vice Chairman of the Provincial People's Committee, the Head of the Steering Committee chaired the conference.

Provincial Party Secretary visits soldier, pioneering youth of Dien Bien Phu Campaign

On the occasion of the 70th anniversary of the Dien Bien Phu Victory (May 7, 1954 - 2024), Nguyen Phi Long, alternate member of the Party Central Committee and Secretary of the Hoa Binh provincial Party Committee, and other officials of the province and Lac Son district on April 25 visited and presented gifts to local soldiers and pioneering youths who directly engaged in the Dien Bien Phu Campaign.

Fund for Natural Disaster Prevention and Control delegation visits Hoa Binh

A delegation from the Fund for Natural Disaster Prevention and Control and the Hero of the People’s Armed Forces Phan Trong Binh Social Work Fund on April 22 had a working session with leaders of Hoa Binh province.