(HBO) - In recent years, administrative reform work in Hoa Binh city has been implemented concertedly, producing positive results in all contents. In particular, the city promotes the application of technology and modernisation of the state apparatus, takes drastic actions in handling administrative procedures and builds a contingent of cadres and civil servants who have good ethics and high level of professionalism.
Staff at the one-stop shop division of Hoa Binh city People's Committee handle administrative procedures.
The one-stop shop division is located on the first floor of the city People's Committee headquarters where administrative procedures are listed publicity. Nguyen Thi Hong, who resides in Thinh Lang ward, said that she feels satisfied with the service provided when coming to the division to complete the procedures of transferring land use rights. The division’s staff instructed her on how to conduct the procedures and gave a specific date for returning the result, she added.
Bui Quang Diep, Chairman of Hoa Binh City People's Committee, said the city administration issued Decision No 15/QD-UBND, dated January 9, 2023 on the administrative reform plan in 2023. The plan specifies 55 main tasks in different areas of administrative reform and assigns specific duties to each agency and unit.
In the first six months of the year, the city completed 29 out of 55 tasks set in the plan, equivalent to 52.73%. The city People's Committee has focused on directing the implementation of breakthrough solutions such as launching the Intelligent Operation Centre (IOC) and piloting an automatic switchboard notifying results of handling of administrative procedures as well as the "people-friendly administration” model at Phuong Lam Ward People's Committee.
During the period, the city administration received 1,651 administrative procedure applications, of which 1,577 have been resolved and another 74 are being processed. The administrations at the commune and ward levels received 23,136 administrative procedure dossiers, of which 23,094 have been settled.
The province's leader said that in the remaining months of this year, the city will continue to implement the assigned tasks in the 2023 administrative reform plan. It will strictly implement the one-stop-shop mechanism in receiving and handling administrative procedures for organizations and citizens in line with State regulations. Attention will be paid to carrying out solutions in the 2023 digital transformation plan. It will organise communications to disseminate basic digital skills to people such as accessing and using the internet, online shopping and payment as well as online public services, ensuring the safety of personal information.
The city will continue to effectively implement the project on "Developing the application of population data, electronic identification and authentication to serve national digital transformation in 2022-2025 period, with a vision to 2030" in the locality. It will encourage the filing and handling of administrative procedures through online public services to meet assigned targets.
In addition to organising surprise inspections on the performance of public employees at agencies, units, and People's Committees of wards and communes, the city will strictly deal with cadres and civil servants who don’t have the right behavior and attitude to organisations and citizens to improve the efficiency of administrative management./.
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To make it easier for the residents to handle administrative procedures, Yen Bong Commune (Lac Thuy District) has identified the administrative reform as one of its key tasks. By implementing a range of synchronized solutions, the commune has seen the positive changes in the administrative reform, meeting the needs of its people.
Mai Chau district has firmly established itself as a standout destination on Vietnam’s tourism map, attracting both domestic and international visitors with its breathtaking landscapes, rich ethnic culture, and warm hospitality. However, beyond its natural and cultural charm, a secure and well-managed tourism environment has added to Mai Chau’s appeal.
As Vietnam enters a new phase of economic and administrative reform in 2025, Hoa Binh province is stepping up its efforts to streamline governance, boost economic growth, and attract investment.
The Hoa Binh provincial People's Committee held its monthly meeting on March 26 to review the progress of key projects, assess budget revenue and public investment disbursement, provide feedback on draft documents for submission to the provincial Party Committee's Standing Board, and discuss other important matters related to the committee's governance activities.
Playing a key role in Hoa Binh province’s economic development, Luong Son district has been focusing on science and technology development, innovation, and digital transformation.
