Over recent times, the implementation of the single-window mechanism for administrative procedure settlement in electronic environments at various units and localities has seen positive changes.
In Tu Ne commune, Tan Lac district, a staff at the
local section for public administrative reception and result return offers
guidance for a resident.
In Tu Ne commune, Tan Lac district, a considerable number of people arrived
early in the morning to carry out administrative procedures at the local
section for administrative reception and results return.
Bui Thi Mo shared her experience: "I came here to apply for my
grandchild's birth certificate. As it's my first time dealing with this
procedure, I was a bit confused. However, I felt relieved thanks to the staff’s
meticulous and efficient guidance."
In 2023, the mechanism was effectively executed at the provincial centre for
public administrative services as well as the reception and result return units
across all local districts, city, communes, wards, and towns. The on-time file
resolution rate by provincial specialised agencies reached 99.7%.
However, shortcomings remain such as the emergence of additional required
documents not complying with regulations and the complex and cumbersome of some
procedures. The digitisation and reuse of digitised data of files have yet to
meet requirements, while the coordination among public agencies involved in the
process remains ineffective. There has also been a failure to report, explain,
and apologise to citizens and businesses regarding overdue files, especially in
the field of land.
To overcome these limitations, the chairman of the provincial People's
Committee has instructed enhancing the role and responsibility of the heads of
agencies and further implementing the single-window mechanism as prescribed.
Also necessary are timely review, reduction and simplification of procedures
and business regulations to create convenience and reduce costs for citizens
and enterprises.
Stressing the importance of public disclosure and transparency, the leader
requested all administrative documents be digitised according to regulations
and digitisation linked to the completion of tasks by public personnel
involved.
On November the first, the Provincial People's Committee held a meeting for the reports on the progress of preparations to hold the Ceremony to receive the Certificate of the special national relic ranking for Trai Cave, the Stone Roof of Vanh village (Lac Son district) and the Opening Ceremony of the Culture - Tourism Week of Hoa Binh province in 2024. Mr. Nguyen Van Toan, the Standing Vice Chairman of the Provincial People's Committee, the Head of the Organizing Committee of Culture - Tourism Week chaired the meeting.
alternate member of the Party Central Committee and Secretary of the provincial Party Committee Nguyen Phi Long on October 30 had a working session with the Party Committee of the provincial Department of Natural Resources and Environment on the sector's implementation of political tasks in the past 10 months, and key tasks for the last months of 2024 and in the coming time.
In recent years, the People's Committee of Lac Thuy district has directed units and mass organisations to promote the popularisation of the Party's policies and resolutions and the State's laws, as well as issued guiding documents on local religious affairs.
The Hoa Binh Steering Committee for the organisation of the fourth provincial congress of ethnic minority groups held a meeting on October 29 to discuss the progress of preparations for the congress. Dinh Cong Su, Vice Chairman of the provincial People’s Committee and head of the Steering Committee chaired the event. The congress is slated for November 14-15 at the provincial Cultural Palace, expecting 250 official delegates.
Despite a low starting point, the mountainous district of Mai Chau has effectively implemented the National Target Programme on New Rural Development, resulting in significant improvements in people’s life and rural look.
Over the past years, Hoa Binh has systematically implemented the one-stop-shop and interconnected one-stop-shop mechanisms in processing administrative procedures, contributing to improving the efficiency of the work while promoting online public services.