Positive changes have been recorded after nearly one year of implementing the "people-friendly administration” model at Kim Boi commune, Kim Boi district. The responsibility of the Party Committee, the government and the political system in carrying out tasks has been enhanced as well as working style of the local cadres and civil servants has been improved, receiving the appreciation of the people.
Officials of the division for receiving administrative
procedures and returning settlement results in Kim Boi commune (Kim Boi
district) always enthusiastically guide locals to handle administrative
procedures.
Bui Thi Huong, a local
resident, said she was satisfied with the attitude and service of "one-stop
shop" staff when fulfilling procedures for electricity access.
Kim Boi commune launched the
"people-friendly administration” model in 2023, aiming to improve the quality
and efficiency of handling administrative procedure dossiers. Accordingly,
officers in charge of receiving and handling administrative procedures always
maintain gentle attitude; resolve procedures quickly, transparently, and
responsibly; and put people's interests first.
According to Bui Van Hoan,
Standing Deputy Secretary of the Kim Boi commune Party Committee, a steering committee
has been set up to implement the model, with its regulations and specific tasks
assigned to each member. The attitude and responsibility in performing public
duties of the officials and civil servants have been improved, satisfying
residents. In particular, people appreciate the commune's arrangement of a
separate room to hand over marriage and birth certificates along with
congratulatory flowers as well as an apology letter to people if there is a
delay in resolving administrative procedures, or a letter of condolences to the
family when a member passes away.
By synchronously and
effectively implementing a range of solutions, the commune People's Committee
has received 552 dossiers since July last year. Of these, 539 were resolved and
returned results before the deadline while 13 others are being processed, and
there are no overdue ones. Besides, sending letters on citizens’ special events
has created support and affection of the people towards the local Party
committee and government.
To improve the effectiveness of the model, the
Party Committee and People's Committee of Kim Boi commune will continue to ask
officials and civil servants to further promote their role and responsibility
of example setting in their work, especially at the "one-stop" shop,
for people's satisfaction, the official said.
On November the first, the Provincial People's Committee held a meeting for the reports on the progress of preparations to hold the Ceremony to receive the Certificate of the special national relic ranking for Trai Cave, the Stone Roof of Vanh village (Lac Son district) and the Opening Ceremony of the Culture - Tourism Week of Hoa Binh province in 2024. Mr. Nguyen Van Toan, the Standing Vice Chairman of the Provincial People's Committee, the Head of the Organizing Committee of Culture - Tourism Week chaired the meeting.
alternate member of the Party Central Committee and Secretary of the provincial Party Committee Nguyen Phi Long on October 30 had a working session with the Party Committee of the provincial Department of Natural Resources and Environment on the sector's implementation of political tasks in the past 10 months, and key tasks for the last months of 2024 and in the coming time.
In recent years, the People's Committee of Lac Thuy district has directed units and mass organisations to promote the popularisation of the Party's policies and resolutions and the State's laws, as well as issued guiding documents on local religious affairs.
The Hoa Binh Steering Committee for the organisation of the fourth provincial congress of ethnic minority groups held a meeting on October 29 to discuss the progress of preparations for the congress. Dinh Cong Su, Vice Chairman of the provincial People’s Committee and head of the Steering Committee chaired the event. The congress is slated for November 14-15 at the provincial Cultural Palace, expecting 250 official delegates.
Despite a low starting point, the mountainous district of Mai Chau has effectively implemented the National Target Programme on New Rural Development, resulting in significant improvements in people’s life and rural look.
Over the past years, Hoa Binh has systematically implemented the one-stop-shop and interconnected one-stop-shop mechanisms in processing administrative procedures, contributing to improving the efficiency of the work while promoting online public services.
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