In recent years, Da Bac district has improved administrative reform with a one-stop shop mechanism, streamlined inter-agency procedures, and a shift to digital platforms. These efforts have enhanced public service efficiency and contributed to local socio-economic development.


The Reception and Result Delivery Division of the Tu Ly commune People’s Committee facilitates administrative procedures for residents.

According to Luong Van Thi, Chairman of Da Bac district People’s Committee, in 2024, the district worked to ensure transparency at both the district and commune levels. Over the year, 18,751 administrative procedure applications were received, including 811 at the district level and 17,940 at the commune level, with 99.8% processed on time or ahead of schedule.

The rollout of online public services has also seen positive outcomes. Pilot initiatives, such as "Paper-Free Day” and "Same-Day Processing”, introduced in Tu Ly and Cao Son communes, handled 179 cases efficiently. Digitiation efforts have progressed, with 71% of documents now digitised, reducing bureaucracy and saving residents’ time. A public satisfaction survey recorded a 100% approval rating from citizens and businesses regarding administrative services.

Ban Van Hanh from Bai hamlet, Cao Son commune, said administrative procedures used to be time-consuming, requiring multiple visits. However, thanks to reform efforts and proactive guidance from officials, procedures can now conveniently be completed in a single visit.

Despite progress, challenges remain. The adoption of online applications are among the obstacles, particularly in remote areas, where digital literacy is still limited. Additionally, inter-agency coordination in processing applications is not yet seamless, causing delays. The update and publication of new administrative procedures should be more concerted.

To address these issues, the district plans to restructure internal administrative procedures across sectors, modernising administrative services for citizens and businesses, and implementing electronic reporting to transition towards real-time automated reporting. The district will strictly enforce the use of digital signatures and ensure all procedures are processed fully online, eliminating reliance on paper-based workflows.

With a comprehensive approach and strong commitment, Da Bac district seeks to create breakthroughs in administrative reform, improve public satisfaction, and promote sustainable socio-economic growth.


Related Topics


Hoa Binh makes breakthroughs in digital transformation across three key pillars

Recognising digital transformation as an inevitable trend, authorities and agencies in Hoa Binh have made great efforts in the work by focusing on three core pillars - digital government, digital society, and digital economy, resulting in enhanced competitiveness, improved investment climate, and ensured economic and social welfare.

Youth Month promotes community engagement among young people

The Ho Chi Minh Communist Youth Union (HCYU) Committee and the Vietnam Youth Federation (VYF) chapter in Hoa Binh province launched the Youth Month 2025 at a ceremony held in Phu Thanh commune, Lac Thuy district, on March 2.

Hoa Binh city strengthens urban planning management

Hoa Binh City is mobilising resources to invest in transport infrastructure, enhance urban landscapes, and develop green spaces and environmental planning, aiming to build a modern, civilised city with a distinct identity. Efforts are being made to improve urban planning and management.

Hoa Binh combines sustainable urban development with cultural value preservation

Hoa Binh province is pursuing a modern urban area model that can still preserve the local cultural identity, said Director of the provincial Construction Department Nguyen Tuan Anh.

Hoa Binh women response to "Ao Dai Week", join mass dance performances

The Standing Board of the Hoa Binh Women's Union issued Document No. 1990 on February 6, 2025, outlining activities for "Ao Dai Week" 2025, an annual initiative launched by the Presidium of the Vietnam Women's Union.

Emulation movements drive development momentum

"Emulation is patriotic, those that are patriotic must emulate. And those who emulate are the most patriotic ones,” President Ho Chi Minh once said. This guiding principle has long served as a driving force for widespread emulation movements, fostering socio-economic development across Hoa Binh province.