(HBO) – The Hoa Binh Power Company organised a ceremony on August 1 to inaugurate administrative procedure settlement service in electricity sector at the provincial public administrative centre.
In the past years, improvements have been recorded in the
company’s customer service indexes. The firm’s efforts in bettering business
and service have been recognised by local authorities.
According to evaluation of the OCD management consultancy company - an
independent consultant firm, customer satisfaction in electricity use in 2017
rose 0.485 point to 7.46 points out of ten. Hoa Binh Power Company also carried
out reforms in administrative procedures to better serve its customers.
At
the inauguration ceremony
Attendants
visit administrative procedure settlement counters
The
service is billed as an effective solution to accelerating administrative
procedure reform, making contributions to improving quality of customer
services, and bringing satisfaction to customers.
If the first phase shows efficiency, the Hoa Binh Power Company will implement
the next phases receiving and addressing all electricity administrative
procedures at the public administrative centres of all districts in the
province.
The Electricity of Vietnam is on its track to build itself into a professional
and friendly power provider in the eyes of customers and the community./.
With a focus on maintaining a close contact with the people, local authorities at all levels of Hoa Binh have implemented a range of measures to ensure security and order in ethnic minority-inhabited areas, improving their legal awareness, combating crime and social vices, and contributing to maintaining political stability and social order, while promoting socio-economic development in these areas.
On November 8th, Ngai hamlet, Thach Yen commune (Cao Phong) organized the Great National Solidarity Festival in 2024. There was the attendance of Mr. Bui Van Khanh, the Deputy Secretary of the Provincial Party Committee, the Chairman Provincial People's Committee; Colonel Trinh Duc Thiem, the Commander of the Provincial Military Command...
Hoa Binh Power Company (PC Hoa Binh) has proactively rolled out plans and solutions to ensure the stable and safe operation of the electricity grid, so as to meet the increasing needs of customers in the year-end period.
To achieve the goal of becoming a new-style rural district by 2025, the authorities of Yen Thuy district are working diligently to meet various criteria, with a particular focus on developing model new-style rural residential areas and model gardens.
Luong Son district is leveraging its existing advantages and maximizing resources to improve infrastructure, aiming to achieve town status by 2025.
Hoa Binh province has employed diverse measures to remove temporary and dilapidated houses for low-income families over the past time. The effort has received the support from the State, all-level agencies, as well as individuals in and outside the province, helping poor and disadvantaged households, especially ethnic minority people, repair or build new homes.
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