(HBO) - Hoa Binh province’s Centre for Public Administrative Services received and processed 6,120 requests related to administrative procedures in February.

Of the total, 3,257 requests were handled completely, while the processing of 1,160 requests was halted for supplementation or adjustment of documents. As many as 2,863 documents are being processed as schedule, and 132 behind schedule.

The centre returned the results of 3,741 requests, while response to 4,267 others is to be returned soon.

 Many organisations and individuals express high satisfaction with services at provincial Centre for Public Administrative Services.

In the month, the centre received 209 feedbacks of organisations and individuals. Specifically, 208 out of 209 feedbacks, or 99.5 percent, assessed the centre’s infrastructure and equipment as very good. As many as 202 respondents, or 96.7 percent, felt the public servants’ attitudes are polite and friendly. 

Some 178 respondents, or 85.2 percent, said their administrative procedure requests were handled ahead of schedule, while 14.8 percent said their requests were dealt with as schedule. In terms of satisfaction, 96.2 percent expressed their high satisfaction with public services offered at the centre, while 3.8 percent said they were satisfied with the services, and no one felt dissatisfied./.

 


Related Topics


Luong Son district strives to achieve township status by 2025

Luong Son district is leveraging its existing advantages and maximizing resources to improve infrastructure, aiming to achieve town status by 2025.

Hoa Binh mobilises resources to do away with temporary, dilapidated houses

Hoa Binh province has employed diverse measures to remove temporary and dilapidated houses for low-income families over the past time. The effort has received the support from the State, all-level agencies, as well as individuals in and outside the province, helping poor and disadvantaged households, especially ethnic minority people, repair or build new homes.

Official asks for stronger implementation of plan on Muong ethnic culture, Hoa Binh Civilisation

Hoa Binh province’s steering board for implementing the plan on preserving and promoting the values of the Muong ethnic culture and the Hoa Binh Civilisation during 2023 - 2030 held a meeting on November 6 to review the plan implementation. The event was chaired by Nguyen Phi Long, alternate member of the Party Central Committee, Secretary of the provincial Party Committee, and head of the steering board.

The Great National Solidarity Festival in residential group No.3, Ky Son ward

On November 2nd, the Residential Group No.3, Ky Son Ward (Hoa Binh City) organized the Great National Solidarity and the Culture Festival between the local people and the armed forces in 2024. There was the attendance of Mr. NguyenVan Thang, the Member of the Provincial Party Standing Committee, the Secretary of Hoa Binh City Party Committee and the leaders from several departments and branches.

Provincial leader attends Great Solidarity Day in Dong Tien village, Tan Vinh commune

Dong Tien village, Tan Vinh commune (Luong Son), organised the 2024 Great National Solidarity Day on November 2, with Secretary of the provincial Party Committee Nguyen Phi Long attending.

Preparing thoughtfully and thoroughly for Culture - Tourism Week of Hoa Binh province

On November the first, the Provincial People's Committee held a meeting for the reports on the progress of preparations to hold the Ceremony to receive the Certificate of the special national relic ranking for Trai Cave, the Stone Roof of Vanh village (Lac Son district) and the Opening Ceremony of the Culture - Tourism Week of Hoa Binh province in 2024. Mr. Nguyen Van Toan, the Standing Vice Chairman of the Provincial People's Committee, the Head of the Organizing Committee of Culture - Tourism Week chaired the meeting.